This guidance illustrates how to add, view, edit and download Partner user records.
Firstly login to EANR: https://auth.careersandenterprise.co.uk/eanr
Click on ‘Records’ on the left-hand navigation bar.
Adding a Partner user record
Click on ‘Add record’.
Select ‘Partner user’. A pop-up window will open: select the user’s Partner from the dropdown list, then enter their other details.
When you have entered the Partner user’s details, click on ‘Add Record’ to save the record.
Viewing and editing Partner user records
Click on ‘Partner Users’.
Click on ‘View’ to view the Partner user record.
The user’s details will open.
Please note: ‘Cognito User Status – this is the database that we authenticate users against. Sometimes when a person leaves, we don't deactivate their account in EANR and so they are deactivated in Cognito to remove their access.
You can close the record by clicking again on ‘View’.
To edit the Partner user record, click on ‘Edit’.
The Partner user’s details will be shown in a pop-up window. You can edit the following fields of the record:
- Local Enterprise Partnership (Partner)
- Title
- First Name
- Last Name
- Access expiry date.
Please note that a greyed-out box means that information cannot be edited. If an email address needs to be updated, please submit a support request.
To save your changes, click ‘Edit Record’:
Downloading Partner user records
Click on ‘Partner Users’.
Click on ‘Download this information’:
The Partner user records will download to an Excel spreadsheet.